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GENERAL

[/spb_text_block] [spb_accordion width=”1/1″ el_position=”first last”] [spb_accordion_tab title=”Is my WUFT membership tax deductible?”] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”]

Your contribution, minus the value of any thank-you gifts you receive, is tax deductible. A listing of the fair market values will be included in your tax receipt letter.

[/spb_text_block] [/spb_accordion_tab] [spb_accordion_tab title=”What is the WUFT Tax ID or FIN number?”] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”]

WUFT-TV and WUFT-FM are listed under the University of Florida’s entity number, which is 59-6002052.

[/spb_text_block] [/spb_accordion_tab] [spb_accordion_tab title=”Can I get discounts using my WUFT MemberCard?”] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”]

Yes. You can receive, local, national, and online discounts when using your WUFT MemberCard. A full list of membership benefits can be found online at http://membercard.com/wuft/.

[/spb_text_block] [/spb_accordion_tab] [spb_accordion_tab title=”What is WUFT’s address?”] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”]

WUFT’s offices are located in Weimer Hall on the University of Florida campus at 1885 Stadium Road, Gainesville, FL 32611.

Any mail should be addressed to P.O. Box 118405, Gainesville, FL 32611.

[/spb_text_block] [/spb_accordion_tab] [spb_accordion_tab title=”How do I get a new MemberCard?”] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”]

To receive a new MemberCard, a donation of $84 or more must be made. MemberCards are automatically renewed if you are a sustainer or give an annual gift at the $84 or above level.

[/spb_text_block] [/spb_accordion_tab] [spb_accordion_tab title=”Can I make a gift in memory of another individual?”] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”]

Yes. You may print out a Memorial and Tributes Form to fill out and return to the University of Florida Foundation, P.O. Box 14425, Gainesville, FL 32604 or scan and email to members@wuft.org. Or you may call us at 352-392-5551.

[/spb_text_block] [/spb_accordion_tab] [spb_accordion_tab title=”Is my WUFT membership transferable to the PBS or NPR station in another city?”] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”]

No. Each station is independent and maintains its own membership base.

[/spb_text_block] [/spb_accordion_tab] [spb_accordion_tab title=”Does WUFT exchange names, addresses, phone numbers and e-mail addresses from its membership list?”] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”]

No. WUFT will never sell, rent, transfer, provide or exchange its membership list or donor information to a third party.

[/spb_text_block] [/spb_accordion_tab] [spb_accordion_tab title=”How can I donate without becoming a Member?”] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”]

If you would like to donate without becoming a member, please note in the comments or include a note stating you do not wish to become a member and do not want to receive any membership materials.

[/spb_text_block] [/spb_accordion_tab] [spb_accordion_tab title=”How can I make an anonymous donation?”] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”]

You may make an anonymous donation via check or charge. Simply state that you would like your donation to be anonymous. If you need a tax letter at the end of the year, we will have to take your name and mailing address.

[/spb_text_block] [/spb_accordion_tab] [spb_accordion_tab title=”How can I include WUFT in my will or living trust?”] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”]

You can make a gift (bequest) to WUFT by contacting your financial advisor or contacting Margaret Gaylord, senior development officer, at 352-273-0193 or via email at mgaylord@jou.ufl.edu.

[/spb_text_block] [/spb_accordion_tab] [spb_accordion_tab title=”If I donate a car, do I get a membership?”] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”]

Yes. If you donate a car to WUFT, you qualify for a one-year WUFT membership. For more information, visit our Donate a Car page.

[/spb_text_block] [/spb_accordion_tab] [spb_accordion_tab title=”How can I update my information (name, address, phone number and e-mail address) online?”] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”]

You can update your name, address, phone number and email address by completing our Member Information Update form. If you need to update your credit card information, please call the University of Florida Foundation at (352) 392-1691.

[/spb_text_block] [/spb_accordion_tab] [spb_accordion_tab title=”I don’t want to give you my phone number and/or email address on the web. Why is it required?”] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”]

Your email address is not required. If provided, WUFT will use this information to contact you for thank you gift information, renewing memberships, special events and more. You may opt out of these mailings at any time.

[/spb_text_block] [/spb_accordion_tab] [/spb_accordion] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”]

MEMBERSHIP

[/spb_text_block] [spb_accordion width=”1/1″ el_position=”first last”] [spb_accordion_tab title=”What levels of membership do you have?”] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”]

No donation amount is too small to make a difference at WUFT. Member giving levels and their associated benefits are listed below.

Contributor $83 or less
Basic Member $84-$119
Leadership Circle $120-$369
Signal Society $370-$620
Producer’s Circle $621-$999
Major donor $1,000 or above
[/spb_text_block] [/spb_accordion_tab] [spb_accordion_tab title=”What is a Sustaining Membership?”] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”]

Sustaining members make automatic recurring monthly contributions via credit card of $5 or more that continue until the donor notifies WUFT that they want to cancel or change the amount. This allows more of members’ donations to go back into the station by saving postage fees from costly renewal reminders. Sustaining memberships may be terminated, increased, or decreased at any time.

[/spb_text_block] [/spb_accordion_tab] [spb_accordion_tab title=”How do I become a Sustaining Member?”] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”]

To become a sustaining member, click here. You can also call 1-800-338-9838 to begin.

[/spb_text_block] [/spb_accordion_tab] [spb_accordion_tab title=”My employer participates in a matching-gift program, but requires verification of my contribution. Where can I get the forms and where do I send them?”] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”]

Please contact your human resources director, they should have the required forms on file. Complete and return to WUFT, P.O. Box 118405, Gainesville, FL 32611 or scan and email to members@wuft.org.

[/spb_text_block] [/spb_accordion_tab] [spb_accordion_tab title=”Are there separate memberships for WUFT TV and WUFT FM?”] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”]

Yes. WUFT-TV and WUFT-FM are separate entities. As such, a dual membership is not available at this time. A separate account must be created for each station.

[/spb_text_block] [/spb_accordion_tab] [spb_accordion_tab title=”How can I find out when my Membership expires?”] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”]

You can call us at 352-392-5551 or email us at members@wuft.org.

[/spb_text_block] [/spb_accordion_tab] [spb_accordion_tab title=”Can I sponsor a membership for someone else?”] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”]

Yes. Simply decide whether you’d like to give an annual or sustaining membership and fill out the appropriate form with the address and information of the person being sponsored. In the comments section be sure to specify this is a gift membership and if/how you’d like to acknowledged.

[/spb_text_block] [/spb_accordion_tab] [/spb_accordion] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”]

PROGRAMMING

[/spb_text_block] [spb_accordion width=”1/1″ el_position=”first last”] [spb_accordion_tab title=”Sometimes the WUFT program guide lists a program, but when I tune in to watch, it’s not playing. Why?”] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”]

Our programming reflects current happenings and events. At times, a particular event generates programming that will replace less relevant programming. Our programming also changes during our membership campaigns to help attract a wider audience.

[/spb_text_block] [/spb_accordion_tab] [spb_accordion_tab title=”I’m having trouble listening to the online stream of one of the stations. What should I do?”] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”]

Please contact us at (352) 392-5551 or email us at members@wuft.org to report an issue.

[/spb_text_block] [/spb_accordion_tab] [/spb_accordion] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”]

WUFT E-NEWSLETTER/MAILINGS

[/spb_text_block] [spb_accordion width=”1/1″ el_position=”first last”] [spb_accordion_tab title=”How do I receive the monthly WUFT E-newsletter? Is it for members only?”] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”]

The WUFT eNewsletter is for members only. If you are a current member and would like to receive it, email us at members@wuft.org.

[/spb_text_block] [/spb_accordion_tab] [spb_accordion_tab title=”How can I change my mailing address?”] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”]

You can change your mailing address several ways. To do so online, please complete the Membership Information Update form. Or you may choose to update your information on the back of the donation slip when mailing in your donation.

[/spb_text_block] [/spb_accordion_tab] [spb_accordion_tab title=”I am moving out of the area. How do I stop WUFT mailings?”] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”]

Before you move, please email us at members@wuft.org or call us at (352) 392-5551 and ask to have your mailings stopped.

[/spb_text_block] [/spb_accordion_tab] [spb_accordion_tab title=”Does WUFT-TV offer a printed program schedule?”] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”]

WUFT-TV’s program schedule can be found online here and printed at your convenience. To request a program be mailed to you, please email us at members@wuft.org or call us at (352) 392-5551 with your name and address.

[/spb_text_block] [/spb_accordion_tab] [spb_accordion_tab title=”Does WUFT offer program schedules and information online?”] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”]

Yes. WUFT-TV’s program schedule can be found online here and printed at your convenience.

[/spb_text_block] [/spb_accordion_tab] [/spb_accordion] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”]

THANK-YOU GIFTS

[/spb_text_block] [spb_accordion width=”1/1″ el_position=”first last”] [spb_accordion_tab title=”I am interested in a thank-you gift from a previous fundraising drive. Is it still possible to get it?”] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”]

Our available thank you gifts are visible on our donation pages. If the item you wish to receive is not listed, it is not available at this time.

[/spb_text_block] [/spb_accordion_tab] [spb_accordion_tab title=”How long does it take to get my gift after I donate?”] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”]

Thank you gifts are generally received two to three weeks after making your donation. However, occasionally items are backordered, increasing the wait time. If you’d like to know whether an item is backordered before selecting it as a thank you gift, please call us at (352) 392-5551 or email us at members@wuft.org.

[/spb_text_block] [/spb_accordion_tab] [spb_accordion_tab title=”What if I get the wrong gift or a damaged thank-you gift?”] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”]

If you open your gift and discover that it’s wrong or damaged, please contact us at (352) 392-5551 or email us at members@wuft.org.

[/spb_text_block] [/spb_accordion_tab] [spb_accordion_tab title=”What is “Fair Market Value?””] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”]

Fair market value is the amount an item would typically be sold for in a voluntary transaction between a buyer and a seller. The manufacturer or donor advices WUFT of the fair market value of our thank-you gifts.

[/spb_text_block] [/spb_accordion_tab] [/spb_accordion] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”]

Donation/Payment Information

[/spb_text_block] [spb_accordion width=”1/1″ el_position=”first last”] [spb_accordion_tab title=”Who do I contact if I’m having trouble with a billing issue?”] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”]

Our membership department is happy to help answer any questions you may have. Please call us at (352) 392-5551 or email us at members@wuft.org.

[/spb_text_block] [/spb_accordion_tab] [spb_accordion_tab title=”I want to send a check/money order to WUFT. Where do I send it?”] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”]

You can send checks or money orders, made out to WUFT-TV or WUFT-FM, to P.O. Box 118405, Gainesville, FL 32611.

[/spb_text_block] [/spb_accordion_tab] [spb_accordion_tab title=”Why do you not utilize PayPal as a form of payment?”] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”]

Due to the University of Florida’s policy, we cannot accept PayPal as a form of payment at this time.

[/spb_text_block] [/spb_accordion_tab] [spb_accordion_tab title=”I am canceling my current credit card. How do I get the new credit card information to WUFT in order to keep up my monthly payments?”] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”]

You can update your credit card information by calling the University of Florida Foundation at (352) 392-1691 during normal business hours or by calling our secure call center line at (800) 338-9838 anytime of day.

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